Purpose-Built for Indian Service Businesses
AMC Software Designed Around Your Contracts
Manage every Annual Maintenance Contract — from creation to renewal — without spreadsheets, sticky notes or WhatsApp follow-ups.
Not a generic FSM tool. Not a CRM bolted together. AMC software that understands how your business actually works.
🔓 1 User Free Forever • Quick setup, no IT help needed
⭐ Founding Customer Pricing — first 50 businesses only
What is AMC Software?
AMC stands for Annual Maintenance Contract — a service agreement between your business and a customer covering regular maintenance of equipment over a fixed period, usually 12 months.
AMC software is a platform that helps service companies create those contracts digitally, log complaints, assign field technicians and see which contracts are about to expire — instead of running the whole operation out of Excel sheets and WhatsApp groups.
Unlike a generic field service tool or CRM, AMC software is built around the contract lifecycle — from the day you sign a customer to the day you renew them, year after year.
Two different things called "AMC"
AMC software (this page) is the software you use to run an AMC business. Software AMC is a maintenance contract you buy for a piece of software. If you're looking for what an AMC contract typically costs, see our AMC price list for India.
Why Generic Tools Fail AMC Businesses
Most software is built for one-time jobs. AMC businesses run on recurring contracts. That's a fundamental difference.
| Feature | Generic FSM / CRM | AMCFlow |
|---|---|---|
| AMC contract creation | ❌ Not built in | ✅ Core feature |
| Renewal tracking | ❌ Manual workarounds needed | ✅ Live expiry dashboard |
| Multi-equipment AMC per customer | ❌ Not supported | ✅ AC + RO + CCTV under one customer |
| WhatsApp job dispatch to technicians | ⚠️ You must set up your own WhatsApp API | ✅ Included — zero setup |
| Customer portal for complaints | ⚠️ Rarely included | ✅ WhatsApp OTP login |
| Price for Indian SMBs | ❌ Often ₹3,000–₹15,000/month | ✅ Free, or from ₹399/month |
The Difference That Matters
WhatsApp That Works on Day One
Assign a complaint and the technician gets it on WhatsApp instantly — customer name, mobile, address, product, reported problem and complaint number. Nothing to install. No training. It's WhatsApp.
What "WhatsApp integration" usually means
Many AMC and field-service tools list WhatsApp as a feature. What they often hand you is a setup guide: register your own WhatsApp Business API account, get your business verified with Meta, submit message templates for approval, wait. Paperwork before one message sends — and many small service businesses never finish it. AMCFlow includes the WhatsApp layer. You send from your first login.
WhatsApp in AMCFlow is used for technician job dispatch and customer login codes.
What your technician receives
New Job Assigned
Customer: Sharma Enterprises
Mobile: 98XXXXXX10
Address: Andheri East, Mumbai
Product: 1.5 Ton Split AC
Problem: Not cooling
Complaint No: CMP-1042
Example message. Details shown are illustrative.
Everything an AMC Business Needs — In One Platform
No plugins. No integrations. No consultants. Just log in and run your AMC operations.
AMC Contract Management
Create digital AMC contracts for any equipment type with start and end dates. All stored and searchable — no file folders needed.
Expiry Dashboard & Renewal Tracking
See which contracts are nearing expiry on one screen. Your team follows up from a live list instead of remembering to check a spreadsheet.
Complaint & Service Ticket Tracking
A customer calls in a complaint — raise a ticket in seconds, link it to their AMC and assign it to a technician. Every complaint gets a number.
WhatsApp Job Dispatch
Assign a complaint and the technician receives the full job on WhatsApp — customer, mobile, address, product, problem, complaint number. No WhatsApp Business API account to register.
Preventive Maintenance Visits
Plan periodic service visits for each AMC so no committed visit is missed.
Technician Logins
Technicians get their own login and can access AMCFlow from any phone browser. Nothing to install. How technicians get jobs →
Customer Portal
Your customers sign in with a WhatsApp OTP and raise complaints themselves — fewer phone calls to your office.
Customer & Equipment Register
All your customers, their products and brands in one place — with every AMC and complaint linked to the right customer.
Cloud — Any Device
Works on desktop, laptop, tablet and mobile browsers. Nothing to download, install or update.
Built for Any Service Business That Sells AMCs
Whether you service 50 customers or 5,000 — if your revenue depends on renewals, AMCFlow is built for you.
AC & HVAC
Track AMCs per unit per customer, log breakdown complaints and see which contracts are due for renewal — from split ACs to commercial HVAC.
IT & Computer AMC
Manage AMCs for servers, desktops and networks per customer, and dispatch technicians on WhatsApp the moment a complaint comes in.
Elevator & Lift
Keep every lift AMC and breakdown call linked to the customer, and know which contracts are due before they lapse.
RO & Water Purifier
Handle hundreds of small purifier AMCs without losing track — complaints, technicians and renewals in one place.
Also used by: Refrigeration • CCTV • Solar & Inverter • Pump Maintenance • Generator Servicing • Fire Safety • Facility Management • Machinery Repair
₹0
Free forever for 1 user. No credit card.
No IT
Cloud-based. Nothing to install.
₹399/mo
Growth plan under Founding Customer Pricing.
Zero
WhatsApp API setup required. It's included.
AMCFlow is Not a Field Service Tool. It's AMC-First Software.
Generic field service management (FSM) software is built for one-off job dispatching. It handles complaints well. It doesn't understand recurring contracts, renewal pipelines or multi-year AMC revenue.
AMCFlow is designed around the AMC lifecycle — create contract → plan visits → track complaints → follow up on renewal → renew. Everything else (WhatsApp job dispatch, technician logins, customer portal) supports that loop.
The result: a simpler product that does what an AMC business needs, at a price that makes sense for the Indian market.
Compare with field service management →The AMC Business Lifecycle — How AMCFlow Covers It
Create the AMC contract digitally — customer, equipment and dates, all saved.
Periodic visits are planned against the contract, so committed visits aren't forgotten.
Ticket raised, assigned, technician notified on WhatsApp — every complaint logged against the AMC.
The expiry dashboard shows contracts nearing expiry, so your team can call while there's still time.
Renew the contract and keep the customer's history in one place. Revenue locked in for another year.
Common Questions About AMC Software
What does AMC stand for in software?
In service businesses, AMC stands for Annual Maintenance Contract — an agreement to provide regular maintenance to a customer for a fixed period, usually 12 months, in exchange for a recurring fee. AMC software is the platform you use to manage those contracts digitally.
How is AMC software different from a CRM?
A CRM tracks leads, contacts and sales deals. AMC software tracks contracts, equipment, complaints, renewal dates and technician assignments. It is designed around the full contract lifecycle, not just the sale. More on AMC CRM →
How is AMC software different from FSM (field service management) software?
FSM tools are built for one-off job dispatching. They don't natively handle recurring contracts or renewal tracking. AMCFlow is built for businesses whose revenue depends on annual contract renewals — a fundamentally different use case.
How much does AMC software cost in India?
AMCFlow is free forever for one user. Paid plans start at ₹399/month for Growth and ₹950/month for Business. Comparable AMC and field service tools in India often charge ₹3,000–₹15,000/month. See all plans →
Is there a free AMC software download?
AMCFlow is cloud software, so there's nothing to download or install — you log in from any browser or phone. The Starter plan is free forever for one user with no credit card. Downloadable AMC freeware usually runs on a single computer with no mobile access.
Do I need my own WhatsApp Business API account?
No. AMCFlow includes the WhatsApp layer. You do not need to register a WhatsApp Business API account, verify with Meta or get templates approved. Technician job dispatch works from your first login.
Do I need any technical knowledge to use AMCFlow?
No. AMCFlow is designed for business owners, telecallers and service managers — not IT departments.
Can I move my existing AMC data across?
Yes — send us your existing Excel sheet and we'll help you get your customers, products and running contracts into AMCFlow. Get in touch →
What industries is AMC software used in?
Any business that sells annual service contracts — AC and HVAC, IT hardware and computer maintenance, elevator and lift servicing, RO water purifiers, CCTV, solar, refrigeration, generators, fire safety, pump maintenance and facility management.
Start Managing Your AMCs Properly — From Today
No setup fee. No credit card. Founding Customer Pricing for the first 50 businesses.
🔓 Free forever for 1 user • Growth from ₹399/month • No credit card