For AMC Businesses With Field Technicians
Assign a Job. Your Technician Gets It on WhatsApp. No Calls Needed.
The moment you assign a complaint in AMCFlow, your technician receives the full job details on WhatsApp — customer, mobile, address, product, problem and complaint number.
Stop starting every morning with a round of "what's my job today?" calls.
Sound Familiar?
- 📞 Every technician calls you in the morning to get their job list
- 📍 You read out the customer's address and number over the phone — again
- ❓ The technician reaches the site without knowing what the problem is
- 🔢 Nobody can match a visit to the right complaint later
This is what happens when job assignment runs on phone calls.
With AMCFlow
- ✅ The technician gets the job on WhatsApp the moment you assign it
- ✅ Customer name, mobile and address are in the message — no dictating
- ✅ Product and problem are included, so they arrive prepared
- ✅ Every job carries a complaint number linked to the customer's record
What Your Technician Receives
One WhatsApp message with everything needed to do the job — on the app they already use every day.
Customer & mobile
Who the job is for and the number to call — so the technician can confirm the visit directly with the customer.
Site address
The full address in writing. No more spelling out landmarks over a call while they're on a bike.
Product & problem
Which equipment and what the customer reported — so the right tools and parts go with the technician.
Complaint number
Every job is traceable. When the customer calls back, you both refer to the same complaint.
Sent instantly
The message goes out as soon as you assign the complaint. Emergency job? The technician knows within a minute — without a call.
Login from any phone
Technicians can log in to AMCFlow from their phone browser. Nothing to download or install.
How It Works
You assign from the dashboard. Your technician gets it on WhatsApp.
Complaint is logged
Your office records the complaint against the customer's AMC in AMCFlow.
You assign a technician
Pick the technician for the job from the web dashboard.
Job lands on WhatsApp
The technician receives the full job details instantly and heads to the site.
AMCFlow Android App for Technicians
A dedicated Android app for your field team is in development. Start with WhatsApp job alerts today — your setup carries over when the app launches.
🔓 No credit card required • Free plan available for 1 user • Upgrade anytime
Technician Questions — Answered
Is there a mobile app for technicians?
An Android app is coming soon. Today, technicians receive every assigned job on WhatsApp and can log in to AMCFlow from any phone browser — nothing to install.
What does the WhatsApp job message contain?
Customer name, customer mobile, site address, product, the reported problem and the complaint number — everything needed to reach the site and start work.
Do my technicians need to install anything?
No. If they have WhatsApp, they'll receive their jobs. Logging in to AMCFlow works from the phone's browser.
Do my technicians need to be tech-savvy?
No. If a technician can read a WhatsApp message, they can receive and act on AMCFlow jobs.
Can technicians raise new complaints themselves?
Currently, complaints are raised by the owner or office staff and then assigned to technicians.
Assign Once. Your Technician Knows Instantly.
No more morning calls. No more dictating addresses. Start free today.