AMCFlow Features
AMCFlow is built to reduce AMC operational chaos. Every feature focuses on clarity, follow-ups and smooth day-to-day operations for Indian service businesses.
AMC & Customer Management
Manage your AMC business from the office — one web user free forever.
- Customer Records — Keep customer details, contacts and addresses organised in one place.
- AMC Contract Management — Create AMC contracts per customer and equipment with start and end dates.
- Service Visit Planning — Plan periodic visits for each AMC so no committed visit is missed.
- Renewal Tracking — See upcoming AMC expiries and follow up before contracts lapse.
Complaints & Field Team
From customer call to technician assignment — without phone calls.
- Complaint & Ticket Management — Log complaints against the customer's AMC and assign them to a technician. Every complaint gets a number.
- WhatsApp Job Alerts — The moment you assign a complaint, the technician receives it on WhatsApp with customer name, mobile, address, product, problem and complaint number.
- Technician Logins — Technicians get their own login and can access AMCFlow from any phone browser. Nothing to install.
Customer Portal
Give your customers their own login — fewer "what's the status?" calls.
- WhatsApp OTP Login — Customers sign in with a one-time code on WhatsApp. No passwords to remember.
- Raise & Track Complaints — Customers register complaints themselves and see their status.
Access & Security
- Separate Team Logins — Owner, office staff and technicians each use their own login.
- Multi-device Access — Works on desktop, laptop, tablet and mobile browsers.
- Cloud-based — Nothing to download or install. Secure HTTPS access.
Start free with one user and add your team when you're ready.
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