Field Service Management Built for AMC Businesses
Manage Your Field Team and AMC Contracts — In One Platform
Log complaints, assign technicians, manage AMC contracts and track renewals. Your technician gets every job on WhatsApp the moment you assign it.
Built for AC, HVAC, IT, elevator, RO and all AMC service businesses in India.
🔓 1 User Free Forever • Setup in 2 minutes • No download needed
Running Field Operations on Calls and Excel is Costing You
Most service businesses manage their field team through phone calls, WhatsApp groups and Excel sheets. It works — until it doesn't.
Morning coordination calls
Every morning, technicians call you to find out their job list for the day. You spend 30–60 minutes coordinating before the actual work starts.
Dictating job details
Customer name, number, address, what's broken — read out over the phone, one technician at a time. Something always gets missed.
Visits not linked to AMC
Complaints and visits happen, but aren't connected to the customer's AMC contract. History is scattered across chats and notebooks.
Renewals slipping
Busy with field work, nobody checks which contracts are about to expire — and renewal revenue quietly walks away.
Field Service Management That's Built Around Your AMC Contracts
Every complaint in AMCFlow is connected to the customer's AMC — not just a standalone job ticket.
Complaint & ticket management
Register a customer complaint in seconds, link it to their AMC and assign it to a technician. Every complaint gets a number and stays on the customer's record.
WhatsApp job alerts
Assign a complaint and the technician instantly gets it on WhatsApp — customer, mobile, address, product, problem and complaint number. No calls, nothing to install.
See How Technicians Get Jobs →Job assignment from one dashboard
See open complaints in one place and assign each to the right technician with a click. Everyone knows who owns which job.
AMC contract management
Create AMC contracts per customer and equipment with start and end dates. Field work and contracts live in the same system.
Preventive maintenance visits
Plan periodic visits for each AMC so no committed visit is missed.
Renewal tracking
See which AMCs are expiring and follow up before contracts lapse — alongside your field operations, not in a separate spreadsheet.
How AMCFlow Connects Your Office to the Field
You work from the web dashboard. Your technician gets the job on WhatsApp.
🖥️ Owner / Office — Web Dashboard
Customer calls with a complaint — raise a service ticket in seconds
The complaint is linked to the customer's AMC
Assign it to a technician with one click
The complaint stays on record against the customer's AMC
Instant WhatsApp alert
💬 Technician — On WhatsApp
Receives the job on WhatsApp the moment it's assigned
Gets customer name, mobile and full address in writing
Knows the product and problem before reaching the site
Uses the complaint number to refer to the job
📱 A dedicated Android app for technicians is coming soon.
Why AMCFlow is Different From Generic FSM Software
Most field service tools are built for one-off job dispatching. AMCFlow is built for businesses whose revenue depends on annual contracts.
❌ Generic FSM software
- ✗ Jobs are standalone — not linked to any AMC contract or renewal date
- ✗ No renewal tracking — you need a separate tool or spreadsheet for that
- ✗ Technicians must install and learn yet another app
- ✗ Built for large enterprise service teams — complex setup, high cost
✅ AMCFlow
- ✓ Every complaint is linked to the customer's AMC contract
- ✓ Renewal tracking built into the same platform — no extra tool
- ✓ Technicians get jobs on WhatsApp — the app they already use
- ✓ Built for 1–20 person Indian service businesses — starts free, no consultant needed
Built for Any AMC Service Business with a Field Team
AC & HVAC service companies
IT hardware & computer AMC
Elevator & lift maintenance
RO & water purifier service
CCTV & security systems
Solar & inverter maintenance
Fire safety equipment
Industrial & pump maintenance
Facility management companies
Refrigeration & cold storage
Free Plan
1 user · Forever free
Growth — ₹399/mo
5 users · Technician logins · WhatsApp job alerts
Business — ₹950/mo
10 users
Field Service Management — Questions Answered
Is AMCFlow a field service management tool or AMC software?
Both — and that's the key difference. AMCFlow handles field service operations (complaint management, technician assignment, WhatsApp job alerts) AND AMC contract management (contract creation, renewal tracking) in one platform. Most FSM tools don't understand AMC contracts. Most AMC tools don't have a field service layer. AMCFlow was built to do both.
Is there a field service app for technicians?
A dedicated Android app is coming soon. Today, technicians receive every assigned job on WhatsApp — customer, mobile, address, product, problem and complaint number — and can log in to AMCFlow from any phone browser. Nothing to install.
How many technicians can I manage in AMCFlow?
The Growth plan (₹399/month) supports up to 5 users including technicians. The Business plan (₹950/month) supports up to 10. Each technician gets their own login.
Do technicians need a smartphone?
A phone with WhatsApp is enough to receive jobs. No laptop or desktop needed.
Can I track where my technicians are?
AMCFlow does not offer GPS tracking. You always know which technician each complaint is assigned to, and every job is recorded against the customer's AMC.
How is scheduling done — manually or automatically?
Manually — the owner or office staff assigns each complaint to a technician from the web dashboard with a click. The technician is notified on WhatsApp immediately.
Run Your Field Team Without the Daily Chaos
No more morning coordination calls. No more dictating addresses. Complaints, technicians and AMC contracts in one place. Start free — setup takes 2 minutes.
🔓 Free forever for 1 user • Growth from ₹399/month • No credit card