For facility management companies
Facility Management Software for Equipment AMCs Across Buildings
ACs, lifts, pumps, DG sets and fire systems across every building you manage — each AMC tracked, each complaint numbered and sent to a technician on WhatsApp.
Try It Free → Plans & PricingBuilt for FM businesses that:
- Manage societies, offices and commercial complexes
- Look after many equipment types per site
- Coordinate technicians across trades
- Answer to clients on service response
Where FM Companies Lose Time and Revenue
| The FM problem | How AMCFlow handles it |
|---|---|
| One building, ten equipment types, ten different AMC dates | Each equipment item sits under the customer with its own AMC and dates |
| Complaints arrive by phone, WhatsApp and the security desk | Each complaint is logged against the right AMC and gets its own number |
| The technician for a lift fault isn't the one for a pump fault | Assign the right technician — they get the job on WhatsApp instantly |
| Equipment AMCs expire at different times through the year | The expiry dashboard shows every AMC nearing expiry in one list |
| Clients want to log issues without phoning | Clients raise complaints through their portal with a WhatsApp OTP |
Equipment an FM Company Typically Manages
FM work spans several trades — each with its own contracts and service rhythm.
HVAC
Split, ductable and central AC, plus ventilation.
Vertical transport
Passenger and goods lifts, and escalators.
Water & power
Pumps, STPs, DG sets and UPS systems.
Safety
Fire alarms, extinguishers, hydrants and CCTV.
How FM Teams Usually Organise Equipment AMCs
- ✔ Separate contracts per equipment type, often with different vendors
- ✔ Renewal dates spread across the year
- ✔ Preventive maintenance schedules per equipment
- ✔ Complaint logs kept per building
- ✔ Regular service reports to the client
Sites You Can Manage
- Residential societies
- Office buildings
- Malls and commercial complexes
- Hospitals and schools
- Factories and warehouses
A Complaint From Tower 2, Sent to the Right Technician
Residents of Tower 2 report low water pressure. You log it against the booster pump's AMC, assign your pump technician, and they have every detail on WhatsApp. How technicians receive jobs →
New Job Assigned
Customer: Orchid Towers
Mobile: 98XXXXXX40
Address: Thane West
Product: Booster Pump – Tower 2
Problem: Low water pressure
Complaint No: CMP-2411
Illustrative example.
FM Service Software — FAQs
What is facility management software for AMCs?
It is software an FM company uses to track equipment AMCs, complaints and technicians across the buildings it manages. AMCFlow focuses on the AMC side: contracts, complaints, dispatch and renewals.
Can I track many equipment types in one building?
Yes. ACs, lifts, pumps, DG sets and fire systems can each sit under the customer with their own AMC and dates.
How do technicians get complaints?
When you assign a complaint, the technician receives it on WhatsApp with the customer, mobile, address, equipment, problem and complaint number. There is no app to install.
Can our clients raise complaints themselves?
Yes. Your clients sign in to their portal with a one-time code on WhatsApp and register complaints directly.
What does it cost for a facility management company?
One user is free forever. Growth is ₹399/month for 5 users, including technician logins and WhatsApp job alerts. See plans →
Keep Every Building, Equipment Item and AMC in One Place
Try It Free →New to this? Read about AMC software or see how AMCFlow works as AMC management software for every service business.