For DG set & generator maintenance businesses
Generator Service Management Software for DG Set AMCs
DG sets across factories, hospitals, societies and offices — each generator on AMC, each breakdown numbered and sent to a technician on WhatsApp.
Try It Free → Plans & PricingBuilt for DG Set businesses that:
- Maintain DG sets for commercial and residential sites
- Plan service around running hours
- Handle "generator not starting" emergencies
- Renew yearly contracts
Where Generator Service Businesses Lose Time and Revenue
| The DG Set problem | How AMCFlow handles it |
|---|---|
| Generators at different sites, different capacities, different contract terms | Each generator sits under the customer with its own AMC and dates |
| A DG that won't start during a power cut is an emergency | Log it, assign it, and the technician has the job on WhatsApp instantly |
| Technicians need the site, set capacity and fault before they leave | The WhatsApp job carries the customer, mobile, address, generator and problem |
| Contracts lapse and the client quietly moves to another provider | The expiry dashboard shows which DG AMCs are nearing expiry |
| Facility teams call repeatedly to chase status | Every complaint has a number, and customers can raise complaints through their portal |
How DG Set Maintenance Usually Works
Generator AMCs are driven by running hours as much as by the calendar.
Every visit
Checks on battery, coolant, fuel system, belts and leaks.
By running hours
Oil, oil filter, fuel filter and air filter changes as per the manufacturer's schedule.
Load testing
A periodic run under load to confirm the set performs when it's needed.
Breakdowns
Not starting, not taking load, overheating or low oil pressure trips.
Comprehensive vs Non-Comprehensive DG AMC
| Non-comprehensive | Comprehensive | |
|---|---|---|
| Covers | Service visits and breakdown labour | Visits, labour and most parts |
| Oil & filters | Billed separately | As per the contract — often included |
| Price | Lower | Higher |
| Suits | Sets with low running hours | Heavily used sets and sites wanting a fixed yearly cost |
Whichever type you sell, AMCFlow keeps each contract tied to the right generator and renewal date.
Generators You Can Track
- Silent DG sets for offices and societies
- Industrial DG sets
- Portable generators
- AMF panels and changeover systems
- Gas generators
A Generator That Won't Start — Dispatched in One Message
The factory loses power and the DG won't crank. You log it against their AMC, assign it, and your technician has the site, set and problem on WhatsApp straight away. How technicians receive jobs →
New Job Assigned
Customer: Riddhi Industries
Mobile: 98XXXXXX73
Address: MIDC Dombivli, Thane
Product: 125 kVA DG Set
Problem: Not starting
Complaint No: CMP-0655
Illustrative example.
DG Set Service Software — FAQs
What is generator service management software?
It is software a DG set service business uses to manage customer sites, generators, AMC contracts, breakdown calls and technicians in one place.
Can I track several generators for one customer?
Yes. Each generator sits under the customer with its own AMC and dates.
How do technicians get breakdown calls?
When you assign a complaint, the technician receives it on WhatsApp with the customer, mobile, address, generator, problem and complaint number. There is no app to install.
How do I know which DG AMCs are due for renewal?
The expiry dashboard shows the contracts nearing expiry, so you renew before the client looks elsewhere.
What does it cost for a generator service business?
One user is free forever. Growth is ₹399/month for 5 users, including technician logins and WhatsApp job alerts. See plans →
Keep Every Generator and AMC in One Place
Try It Free →New to this? Read about AMC software or see how AMCFlow works as AMC management software for every service business.