For cold room & commercial refrigeration service businesses
Refrigeration Service Management Software for Cold Rooms & Commercial Units
Cold rooms, deep freezers, visi-coolers and display chillers across every customer — each unit on AMC, each breakdown sent to a technician on WhatsApp.
Try It Free → Plans & PricingBuilt for Refrigeration businesses that:
- Maintain cold rooms and cold storage
- Service restaurants, dairies, pharmacies and supermarkets
- Handle temperature emergencies
- Sell yearly maintenance contracts
Where Refrigeration Businesses Lose Time and Revenue
| The Refrigeration problem | How AMCFlow handles it |
|---|---|
| A temperature problem means stock is spoiling — every minute counts | Log it, assign it, and the technician has the job on WhatsApp instantly |
| A restaurant with a cold room, two deep freezers and a bottle cooler | Each unit sits under the customer with its own AMC and dates |
| Technicians need the unit type and fault to carry the right gas and parts | The WhatsApp job includes the unit and the reported problem |
| Contracts lapse quietly, and in an emergency the customer calls someone else | The expiry dashboard shows which AMCs are nearing expiry |
| Store managers call repeatedly for status | Every complaint has a number, and customers can raise complaints through their portal |
Common Refrigeration Breakdowns
The faults behind most commercial refrigeration calls.
Not cooling
Gas leaks, compressor faults or a failed condenser fan.
Ice build-up
Defrost heater, timer or drain problems.
Temperature swings
Thermostat or controller faults, or worn door gaskets.
Compressor tripping
Electrical faults, overload or a dirty condenser.
What a Refrigeration AMC Usually Covers
- ✔ Periodic condenser and evaporator cleaning
- ✔ Gas pressure and temperature checks
- ✔ Door gasket, defrost and drain checks
- ✔ Electrical and controller checks
- ✔ Breakdown visits during the contract
Units You Can Track
- Cold rooms and cold storage
- Deep freezers
- Visi-coolers and bottle coolers
- Display chillers
- Ice machines
- Water coolers
A Cold Room Losing Temperature — Your Technician Knows Right Away
The supermarket's walk-in cold room is warming up with a full load of dairy inside. You log it, assign it, and your technician has the site, unit and problem on WhatsApp in seconds. How technicians receive jobs →
New Job Assigned
Customer: Fresh Mart Supermarket
Mobile: 98XXXXXX95
Address: Kalyan West, Thane
Product: Walk-in Cold Room
Problem: Temperature rising
Complaint No: CMP-1988
Illustrative example.
Refrigeration Service Software — FAQs
What is refrigeration service management software?
It is software a commercial refrigeration business uses to manage customers, cold rooms and units, AMC contracts, breakdown calls and technicians in one place.
Can one customer have AMCs for several units?
Yes. A cold room, freezers and coolers can each sit under the customer with their own AMC and dates.
How do technicians get breakdown calls?
When you assign a complaint, the technician receives it on WhatsApp with the customer, mobile, address, unit, problem and complaint number. There is no app to install.
How do I keep refrigeration AMCs from lapsing?
The expiry dashboard shows which contracts are nearing expiry, so you renew before the next emergency.
What does it cost for a refrigeration service business?
One user is free forever. Growth is ₹399/month for 5 users, including technician logins and WhatsApp job alerts. See plans →
Keep Every Cold Room, Freezer and AMC in One Place
Try It Free →New to this? Read about AMC software or see how AMCFlow works as AMC management software for every service business.