For UPS & battery service providers
UPS & Battery Service Management Software for AMC Providers
Online UPS systems, battery banks and stabilisers across offices, hospitals and data rooms — each unit on AMC, each complaint numbered and sent to a technician on WhatsApp.
Try It Free → Plans & PricingBuilt for UPS businesses that:
- Maintain UPS systems for offices, banks and hospitals
- Look after battery banks across many sites
- Handle urgent "UPS beeping" and backup failures
- Sell yearly service contracts
Where UPS Service Businesses Lose Time and Revenue
| The UPS problem | How AMCFlow handles it |
|---|---|
| A client with UPS units in five branches, each with batteries of a different age | Each UPS sits under the customer with its own AMC and dates |
| A UPS on bypass or a battery alarm can take a server room down | Log it, assign it, and the technician has the job on WhatsApp instantly |
| Technicians need the site, UPS rating and fault before they leave | The WhatsApp job carries the customer, mobile, address, unit and problem |
| Service contracts lapse and battery replacements go to a competitor | The expiry dashboard shows which UPS AMCs are nearing expiry |
| IT and admin teams call repeatedly to chase a complaint | Every complaint has a number, and customers can raise complaints through their portal |
How UPS & Battery Maintenance Usually Works
UPS AMCs revolve around keeping backup ready for the moment the power goes.
Preventive visits
Cleaning, fan and connection checks, and reading the UPS event log.
Battery health
Voltage and terminal checks; SMF batteries are commonly replaced every 3–5 years.
Backup testing
A periodic run on battery to confirm the expected backup time.
Breakdowns
UPS on bypass, overload alarms, no backup or charging faults.
Comprehensive vs Non-Comprehensive UPS AMC
| Non-comprehensive | Comprehensive | |
|---|---|---|
| Covers | Preventive visits and breakdown labour | Visits, labour and most UPS parts |
| Batteries | Billed separately | As per the contract — often excluded |
| Price | Lower | Higher |
| Suits | Newer units | Older units and sites wanting a fixed yearly cost |
Whichever type you sell, AMCFlow keeps each contract tied to the right unit and renewal date.
Equipment You Can Track
- Online UPS systems
- Line-interactive and offline UPS
- SMF and tubular battery banks
- Servo stabilisers
- Inverters for small offices
A UPS on Bypass in the Server Room — Dispatched in One Message
A credit society branch reports the UPS is beeping and running on bypass. You log it against their AMC, assign it, and your technician has the site, unit and fault on WhatsApp right away. How technicians receive jobs →
New Job Assigned
Customer: Shree Co-op Credit Society
Mobile: 98XXXXXX58
Address: Kalyan West, Thane
Product: 10 kVA Online UPS
Problem: UPS on bypass, alarm beeping
Complaint No: CMP-1724
Illustrative example.
UPS Service Software — FAQs
What is UPS service management software?
It is software a UPS and battery service business uses to manage customer sites, UPS units, AMC contracts, complaints and technicians in one place.
Can I track UPS units across a client's branches?
Yes. Each UPS sits under the customer with its own AMC and dates, so multi-branch clients stay organised.
How do technicians get UPS complaints?
When you assign a complaint, the technician receives it on WhatsApp with the customer, mobile, address, unit, problem and complaint number. There is no app to install.
How do I know which UPS AMCs are due for renewal?
The expiry dashboard shows the contracts nearing expiry, so you renew before the client looks elsewhere.
What does it cost for a UPS and battery service business?
One user is free forever. Growth is ₹399/month for 5 users, including technician logins and WhatsApp job alerts. See plans →
Keep Every UPS, Battery Bank and AMC in One Place
Try It Free →New to this? Read about AMC software or see how AMCFlow works as AMC management software for every service business.